Troubleshooting
When a search comes back empty, or a fare vanishes.
Why an Award Search Sometimes Shows Nothing
Learn why an award search can return no fares and how flexible dates, other programs, and connecting routes may help.Troubleshooting ·
Why Award Availability Vanishes Before You Book
Learn why an award fare can disappear before booking and how to confirm availability before transferring your points.Troubleshooting ·
Booking a Connecting Award Flight
Learn how to search for connecting award flights, compare separate legs, and reduce the risks of booking them independently.Troubleshooting ·